|Disclaimer: Not intended to be used to diagnose, treat, cure or prevent any disease. EarCandles.us, The Ear Candle Store, our associates, contractors and vendors assume no
liability for the ear candling process, or for any damage, harm, unexpected reaction or complication that might occur during or after the administration of ear candling. The user
assumes full responsibility and does not hold the seller liable for any claims, obligations, injury, expense or damage resulting from the use of this product. The FDA has no authority
to evaluate this product for safety or effectiveness since an ear candle is not a medical device. Do not use ear candles as a substitute for professional treatment.
Ear Candling Supplies
|Quality Ear Candling Products
Trusted World Wide since 1997
Guarantee and Return Policy:
We back our products 100%. If, for any reason, you are unsatisfied with any product we sell, you may return it for a full refund, excluding the cost of
shipping and handling and used ear candles. Refunds will be issued as long as you return the unused product within 7 days of the date you received it.
We do not refund products damaged during return shipment, so please take care when packaging and returning them. If you have damaged or missing
products, please email us immediately (within the 7 day period) of damaged or missing items. We will replace and ship damaged items within 2 business
Processing & Shipping Policy: USA
Orders can take up to 4 business days, but usually are processed the same or next business day. We only ship via USPS PRIORITY MAIL which has a
2-3 day delivery time after your package is picked up. You will receive a tracking number from PayPal or USPS in your email. Sometimes this email ends up
in your spam folder, so please look for it. We ship via Priority Mail because you can track the package, the post office is less expensive and more careful
than UPS or FedX (which savings we pass on to you!).
INTERNATIONAL Processing & Shipping:
Due to varied restrictions for imports in each country,it is the customer's responsibility to check with local postal authorities and determine if ear candles
can be imported to their country. EarCandles.US is not responsible for lost shipments, tariff fees, customs fees or product seizures.
We charge a flat rate fee of $39.00 (usd) for all orders shipped outside the USA. The actual shipping rates are usually more than the fee we
charge, therefore, we do not issue refunds or accept returns on orders shipped outside the USA.
Orders take approximately 3 business days to process (excluding Saturday and Sunday) and will ship via USPS Priority Mail which has up to a 14 day
|Phone Hours Mon - Thu 10 AM - 4 PM (Central)