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The Ear Candle Store
Contact Us!

We can be reached during regular
office hours:

Monday - Thursday
10 am - 4 pm (CST)

Phone:  (660) 553-3550

TEXT:  (660) 553-3550 (anytime)


Mailing address:

The Ear Candle Store
209 E Johnson St
Gallatin, MO 64640
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Soy and Beeswax Blend Ear Candles from
Disclaimer:  Not intended to be used to diagnose, treat, cure or prevent any disease., The Ear Candle Store, Ear, the owner, our associates, contractors and vendors assume no liability for the ear candling process, or for any damage,
harm, unexpected reaction or complication that might occur during or after the administration of ear candling.  The user assumes full
responsibility and does not hold the seller liable for any claims, obligations, injury, expense or damage resulting from the use of this
product.  The FDA has no authority to evaluate this product for safety or effectiveness since an ear candle is not a medical device.  Do not
use ear candles as a substitute for professional treatment.
Guarantee and Return Policy: We back our products 100%.  If, for any reason, you are unsatisfied with any
product we sell, you may return it for a full refund, excluding the cost of shipping and handling and used ear
candles.  Refunds will be issued as long as you return the unused product within 7 days of the date you received
it.  We do not refund products damaged during return shipment, so please take care when packaging and returning
them.  If you have damaged or missing products, please email us immediately (within the 7 day period) of damaged
or missing items. .  We will replace and ship damaged items within 2 business days of
their return to us.  We exercise the right to either refund or replace missing items reported within the 7 day period

Processing & Shipping Policy: USA
Orders can take up to 4 business days, but usually are processed the same or next business day.  We ship via
1st Class Mail for small orders and USPS PRIORITY MAIL which has a 2-3 day delivery time after your package is
picked up.  You will receive a tracking number from PayPal or USPS in your email.  Sometimes this email ends up in
your spam folder, so please look for it.   We ship via Priority Mail because you can track the package, the post
office is less expensive and more careful than UPS or FedX (which savings we pass on to you!).   1st Class
Standard Shipping does not provide tracking numbers and we are not responsible for lost packages shipped via
Standard 1st Class Mail.

INTERNATIONAL Processing & Shipping:
Due to varied restrictions for imports in each country,it is the customer's responsibility to check with local postal
authorities and determine if ear candles can be imported to their country.  EarCandles.US is not responsible for lost
shipments, tariff fees, customs fees or product seizures. We charge a flat rate fee of $49.00 (usd) for all orders
shipped outside the USA.  The actual shipping rates are usually more than the fee we charge, therefore, we do not
issue refunds or accept returns on orders shipped outside the USA. Orders take approximately 3 business days to
process (excluding Saturday and Sunday)  and will ship via USPS Priority Mail which has up to a 14 day delivery

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